Some details on what is expected when using "FTP/SFTP shares" :
Password is not needed if you are using ssh key.
Don't forget the prefix in your ssh key, for examples "ssh-rsa ABC123........."
Prefix Path can be specified if you want to grant access to a specific subfolder. Depending from which folder from Files you are sharing, you will have to use it or not. Leaving it blank makes current folder the root folder for the user.
User name generated should look like accountId_userId
Some details on what is expected when using "FTP/SFTP shares" :
Password is not needed if you are using ssh key.
Don't forget the prefix in your ssh key, for examples "ssh-rsa ABC123........."
Prefix Path can be specified if you want to grant access to a specific subfolder. Depending from which folder from Files you are sharing, you will have to use it or not. Leaving it blank makes current folder the root folder for the user.
User name generated should look like accountId_userId